I am delighted with Kim's service as a travel agent. Kim guided me through every detail every step of the way. She handled all necessary forms and set up payment over the phone. Kim assisted me in securing adjacent seats for my family and successfully troubleshooted and rectified an accidental double charge. Kim's customer service was exceptional; she checked in before our departure, reminding us of all the important documents needed for the flight, and followed up again upon our return. Kim is highly businesslike and professional, always going the extra mile. She explains things to the very last detail, ensuring confident understanding. I highly recommend Kim's extraordinary services for your next travel needs!
Tiffany S.